Website terms

The public website rules.

These terms apply to the NorthStar Medical public website and V2 preview pages. Future patient services, eligibility checks, app use, consultations, prescribing, payment, or pharmacy services may require separate service terms before they open.

Last updated 1 June 2026

Service status

The public website describes NorthStar Medical, pricing intentions, app features, app updates, eligibility test interest, registration interest, and general service information. Clinical services must be governed, reviewed, and made available through approved secure systems. The free eligibility test is a first admin check only. It does not confirm clinical suitability, guarantee access, or replace review by a qualified clinician.

Use of site

  • Use public forms for service updates and general enquiries only.
  • Use the free eligibility test for first admin checks and email follow-up only. Do not upload or enter detailed medical records on the public website.
  • Do not misuse the site, attempt unauthorised access, or introduce harmful code.
  • Do not rely on public website content as a replacement for individual professional care.

Content and intellectual property

Website copy, design, images, graphics, brand assets, and code are owned by NorthStar Medical Ltd or used with permission. You may not copy, adapt, or reuse them without written permission except where law allows.

Liability

We aim to keep the public website accurate and available, but we may update, suspend, or withdraw content. Nothing in these terms excludes liability where it cannot lawfully be excluded.

Privacy controls